OnGuard’s Push to Talk feature allows supervisors instant communication with individual guards and patrol systems free of charge, replacing costly cell phone SMS’s and conventional two-way radio units.
Advancements in Push to Talk device technologies have cleared the way to instant communication at reduced costs keeping clients and employees safe. While traditionally, the two-way radio might be the best-known method for guard communications, there have since been many advancements in the field.
While OnGuard supplies a variety of push to talk options, the Android mobile phone app proves to be the most popular choice.
Push to Talk technology explained: Push to talk technology provides a method of communicating through two communication lines but not at the same time. Think of the “walkie-talkie”, one person holds the device and presses a button to talk. Once they release the button, another person with the device, on the same frequency can then communicate back. It is a highly effective way to talk when using radio frequencies, as the signal is almost always available. It also means more than two people can be included in a conversation making it popular for patrolling units. A further advantage of this kind of push to talk technology minimises background noise, as only one person can talk at a time, so interference is reduced.
Other style walkie-talkie devices can be manufactured with a fitted push to talk switch near the microphone, making it easy to hold while a person is talking. These systems come in many shapes and sizes, making them ideal for several types of industries. Technology has made way for a voice operated switch to be activated when a person is too busy or unable to press the button.
There are also systems that require a person to provide identification before talking, thereby removing the possibility of confidentiality and privacy being sabotaged.
With the dawn of modern smartphones and app development, push to talk technology has been integrated into mobile phone devices.
The biggest difference between smartphone technology and the two-way radio is that the communication channels rely on cellular services rather than radio frequencies. Users can now talk over a wider range of distance and the connection is made instantly.
A further advantage of this method of communication is that users don’t have to make expensive mobile calls to say just one or two words. By simply downloading and using the OnGuard app your mobile phone turns your handset into a two-way push to talk device. The app provides you with all the capabilities of a two-way radio, with the added benefit of reduced communication costs.
The OnGuard smartphone app has been specifically designed to assist with patrol management. The app includes free messaging for your patrol units, free time and attendance registers and free phone tracking* (terms and conditions apply).
Phone tracking allows supervisors to get alerts from your patrol system allowing you to track your employees phones, set up geo-fences, replay trips and set speed limits.